Front of house / Receptionist

Front of house / Receptionist

Up to £30,000


We are looking for a welcoming professional to support our client journey and amazing experience, you will need to be well organized, efficient and able to manage multiple projects, internal and external customers.


Managing the daily communications, diary of services to be delivered by the team as well as coordinating with the events diary, customer requirements and schedules.


This role is for experienced Receptionists from a high end Spa or Medi Spa background however it would also be suitable for hospitality professionals with experience in FOH or Events Management who have a passion for skincare and are looking for a change of environment.


Role Responsibilities:

  • Must be immaculately presented with outstanding customer service skills
  • Communicate with internal and external guests via email, telephone and in person
  • Perform receptionist duties, confirming appointments, checking guests in/out, selling products
  • Participate in and help organise store events, designed to promote brand image and awareness
  • Be a true ambassador of the brand and contribute to a strong culture and environment
  • Ability to work over a 7-day roster, including weekends & bank holidays


Skills & Knowledge:

  • Proven sales or performance based targets
  • Minimum NVQ level 3 qualification
  • Ability to work in a fast paced multi-faceted operation
  • Knowledge or passion for beauty and service driven environment
  • Extensive experience working within and adhering to health and safety guidelines and policies
  • Ability to learn and utilise POS Systems, clientele tools and software


Who you are:

  • Focused on attention to detail, takes initiative and enjoys working in a positive environment
  • Upbeat, positive, friendly with a love for skincare
  • Ability to work well with others, as well as the ability to work independently to drive a successful business
  • Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability
  • Applicants must be able to provide proof of right to live and work in the UK if invited to attend an interview


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