Job description: Reception for a leading Aesthetic Clinic

Job Description:

Overview
We are currently in search of a dynamic and motivated Receptionist to join the my clients Clinic team based in Harley Street.

Responsibilities

        •       Engaging in meaningful conversations to discern their needs and preferences.
        •       Educate leads about our comprehensive range of aesthetic services, treatments, procedures, and courses, emphasizing the associated benefits and addressing any concerns.
        •       Effectively communicate the unique value proposition of our clinic, customizing your approach based on each lead’s specific requirements.
        •       Maintain accurate and detailed records of interactions, appointments, and follow-ups using our CRM system.
        •       Collaborate closely with the clinic’s marketing and operations teams to stay informed about the latest services, promotions, and offerings.
        •       Deliver exceptional customer service, ensuring a positive experience for all leads, clients, and visitors.
        •       Consistently achieve and surpass sales targets and performance metrics.
        •       Proven sales experience, preferably in the aesthetics or healthcare industry.
        •       Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with potential clients.
        •       Strong persuasive and negotiation skills, coupled with a genuine passion for assisting clients in achieving their aesthetic goals.
        •       High level of professionalism, representing the clinic’s brand and values effectively.
        •       Organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively.
        •       Flexibility and adaptability, with a willingness to take on additional responsibilities as needed.
        •       Previous experience in front-of-house management or customer service is advantageous.

Benefits:

        •       Competitive base salary and an attractive bonus/commission structure.
        •       Ongoing training and professional development opportunities.
        •       Access to a supportive and collaborative team environment.
        •       Opportunities for career advancement within the company.

This role offers an engaging environment for individuals eager to contribute to a professional team while honing their administrative skills. We welcome applicants who are organised, proactive, and committed to delivering outstanding service.
Job Types: Full-time, Permanent
Benefits:

        •       Employee discount
        •       Health & wellbeing programme

We really look forward to hearing from you.