Clients - Affiliates The below Spa Consultants and business' are well respected in their fields and we are delighted to represent them as dedicated along with an in-depth knowledge of their business.
And so, should you be looking to create a day spa or salon concept in the future that will far surpass your expectations and where you are looking for complete direction then please feel free to contact us or simply the companies directly. Please also watch this space as we continue to develop partnerships with other spa related companies.
Santi provides business development consultancy, professional coaching and mentoring support and training programmes to salons and spas worldwide. Santi professional services include:
Susie Santiago, the founder of Santi, has experience in design, PR, Marketing, and 10 years senior management experience in the restaurant sector. This, combined with 14 years management experience the spa and beauty sector, makes Susie is an expert in building profitable businesses, she has successfully operated both large (150 staff) and small (15 staff) salon and spa businesses. She is a passionate about the design and implementation of operational systems and the creation of effective communication strategies that help motivate spa and salon teams to deliver excellent client care. An inspirational speaker on the subject of management and development, she has been regularly invited to be a judge for the Salon of the Year, and the UK and European Spas of the year. Please visit the Santi website, www.santi-santi.com there is extensive information about the services Santi offer, testimonials from past clients and a great recommended reading list. Review the great business building advice in the articles that Susie has written for leading publications, also published on the web site. Call Susie on 0208 563 7478 or email on susie@santi-santi.com
Lisa Knowles – Spa Consultant
The Spa Set has been formed by freelance spa consultant Lisa Knowles to provide either a turnkey spa ‘package' (from concept through design, build, launch and operational management training) or any part therein. For those with existing spas, large or small, the company can assist by upgrading and improving standards, operational procedures, treatments, training and troubleshooting. ‘The concept, style and design of a spa should be unique and individual. By consulting with and, where needed, bringing together new teams of specialists on any given project, The Spa Set will always provide fresh ideas and new solutions' states Lisa. ‘It is not uncommon for spa operators to find that they are in need of specialist help in just a few key areas of their business. The Spa Set can enter a project at any stage and as a ‘component service' can provide professional advice and assistance to meet any singular requirement.' The Consultancy
Financial Guidance
Lisa Knowles originally trained as a Beauty Therapist and College Lecturer over fourteen years ago. Since then she has gained experience in a wide variety of roles including training, management and consultancy. Consulting on operational procedures, standards and the launching of the first European-style spa in New South Wales, Australia. Working with the owners of a small high street salon advising on treatment room and reception designs. Regularly requested to train and demonstrate Synchronized Massage Worked on the commissioning of a 6,000m² ‘fantasy spa' in an award winning resort in the Canary Islands. Appointed as technical advisor for a multi-national company who develop spas in the USA. Involved in the feasibility study and carried out research for a spa being developed in Taiwan. Working alongside Marriott Hotels on the design, commissioning and operation of a 1,200m² spa and health club which opened in 2003 in Denia, Spain. For Sheraton Hotels working with an international Architect on the internal design and concept of a 1,600m² Spa and Thalassotherapy Centre in Morocco. Completed two projects for a highly prestigious British institution on the refurbishment of their health clubs and spas. Working alongside the Architects and Designers, as well as writing the operation standards procedures manuals for both clubs and assisting with the recruitment and training of staff. Current Projects Commissioning, design and development of a day spa in North London combining traditional beauty treatments for the results-driven client and a spa environment for those who want to be pampered and to experience a range of heat suites and traditional mud treatments. This is the first of a new developing brand. Developing a flagship spa for one of the spa industry's new product houses in a 5 star hotel located in the very trendy and affluent West London. Assigned advisor to evaluate the treatments, products and service for a prestigious and well-known international product house at their flagship spa and subsequently given responsibility for the international brand. Spa concept design for a 4 star city hotel group who eventually want to have a spa in all their new hotels – planning stages. Design and commission of a large themed spa in Cyprus, working along side an internationally recognised Architect and Designer – planning stages. Contact | Lisa Knowles, The Spa Set
HR Support La Source has established a business partnership with larsenHR to provide this additional service to clients. The HR Support is tailored to your individual needs. However we have found that the following activities brings good results:
What is important to my business? How does it work? How do we get going? Trust About larsenHR Marianne holds a bachelor degree in hotel management is a chartered member of CIPD (chartered Institute of personnel and development) and is currently studying for the psychology of management certificate with the CIPD. Marianne holds a licence to administer Thomas PPA profiles and is a qualified ‘train the trainer'. She is fluent in Danish and English as well as understanding Swedish and Norwegian. |
